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Why do you collect data using the IDWG templates?
Do you use other collection frameworks?
I forgot my password/How do I change my password?
How do I contact the ClearGlass support team?
When is technical support available?
The password link you sent me doesn't work. What do I do?
I can't find the technical information I'm looking for. What do I do?
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How does ClearGlass collect data?
Where is the data collected located?
How is data secured?
What is the network architecture at the data center(s)?
What are the data backup mechanisms used to backup and restore the Service and data, including frequency and retention periods?
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Pricing and Billing
How much does it cost for ClearGlass’ Data Analysis and Reporting service?
What are my payment options?
How do I change my billing information or payment details?
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